Mobility Management Platform for Enterprises

WDMS

WDMS is a digital mobility solution that empowers enterprises to innovate in the mobility ecosystem. It enhances service quality and operational stability by combining industry expertise with advanced IT capabilities, trusted by leading global companies.

What is WDMS?

Woongjin Digital Mobility Solution (WDMS) is an enterprise-grade IT platform built for the mobility industry. It integrates operations, maintenance, dealer management, and customer services in one environment, helping companies strengthen competitiveness and lead transformation in the mobility market.

The Only Enterprise-Grade Mobility Solution, WDMS

WDMS offers comprehensive IT services for automobile import, sales, maintenance, online customer services, and the smart mobility ecosystem. As the only enterprise-class mobility solution in Korea, WDMS has earned a reputation for its technological expertise and stability, trusted by large global companies.

Solution Architecture

Woongjin’s IT Solution, certified by Global Mobility Companies

Recognized and trusted by leading global mobility companies, WDMS has successfully delivered projects, building outstanding capabilities in the mobility industry. With world-class IMS/DMS experts, Woongjin offers best practices and a customized strategy for the successful digitalization of our clients’ business.

Rich Experience in IMS/DMS Project
  • BMW / MINI / Rolls-Royce : 7 dealers, 213 branches, WDMS open & operational maintenance
  • Volkswagen / Audi : 17 dealers, 164 branches, WDMS proper
  • Jaguar / Land Rover : 9 dealers, 23 branches, WDMS proper
  • Hyundai Motors : 900 dealers in Beijing, 1,300 dealers in India WDMS open
  • Kia Motors :14 corporates in Europe WDMS open & maintenance Total IT Service
Total IT Service
  • Offers DMS, SAP ERP, and AWS solutions
  • Integrated interface services for all legacy systems
Fit for Clients’ Strategy
  • Tailored Rollout strategies for Clients
  • Experienced world's first open migration from other DMS suppliers
Customizable Solution
  • Dualization of core and front-end areas for customized management
  • Front-end development tailored to satisfy specific business requirements

WDMS, Smarter with AI

WDMS leverages real operational data-such as maintenance history, customer profiles, and campaign performance-to apply AI across the entire workflow of service, sales, and operations. This delivers more precise work processes, enhances customer satisfaction, and drives stronger business results.

Key AI Features of WDMS

01. Maintenance Upselling AI Service

PROFIT
The AI analyzes each customer’s maintenance history, inspection records, and ongoing brand campaigns to recommend the most suitable service items and pro- motions. This enables more precise upselling oppor- tunities, strengthens customer trust, and ultimately drives higher repeat visits.
Key Functions
  • AI-driven analysis using maintenance and inspection history
  • Automatic matching with ongoing campaigns
  • Personalized additional maintenance recommen-dations
Business Value
  • Increased revenue through targeted maintenance proposals
  • Improved customer trust and higher repeat visits

02. Auto-Generated Digital
Brochure AI Service

EXPERIENCE
Generates a personalized digital brochure tailored to each customer’s preferred model, age group, purchase intent, and key preferences-enhancing remote sales and delivering a superior customer experience. Key Functions
Key Functions
  • Automatically generates personalized content based on customer profiles
  • Premium design templates applied automatically
  • Instant sharing via email or messaging channels
Business Value
  • Improved conversion rates and higher test-drive bookings
  • Stronger remote-sales competitiveness through per-sonalized customer experiences

03. Intelligent AI Guide Service

EFFICIENCY
An intelligent guide that allows WDMS users to under- stand system functions through natural-language interaction with AI—reducing operational complexity and minimizing the burden of training.
Key Functions
  • Real-time guidance on WDMS menus and features
  • Automated onboarding for new users
  • Multi-language support (Korean, English, Japanese)
Business Value
  • Reduced training and operational costs
  • Faster localization and scalable global expansion

WDMS, the best solution for Mobility Industry

WDMS is a mobility-specific solution that fully reflects the user's needs and system utilization from a management perspective. It enhances the convenience of fieldwork by applying UX/UI tailored to clients' needs and facilitates fast business processing, being the only enterprise-class mobility solution in Korea capable of supporting clear decision-making by management.

1. Features

WDMS provides a competitive edge in a rapidly changing market with its superior performance and high flexibility.

Customer-Centric configuration
  • Enables faster business processing and decision-making based on User-centric UX/UI
Interface Standardization
  • Provides flexibility when integrated with other systems
  • Builds monitoring system for quick incident response and mitigation
Core Master Integration
  • Advanced integrated management of key masters
  • Streamline business processes for faster execution
Easy Configuration
  • Creates optimized work environments with simple operations
  • Builds systems tailored to country, language, enterprise, and brand policies.

2. Solution Benefits

An optimized, integrated work environment that can flexibly respond to a wide range of tasks enables operational efficiency and enhances performance, accelerating successful innovation into digital management.

01

Vehicle and Customer Single View, User-Centered UI/UX

02

Global Systems and Data Interfaces for Seamless Process Connectivity

03

Customer-friendly Non-face-to-face Services

04

Easy and Accurate Mobile Working Environment

05

Paperless Work Environment with Easy Document Access

06

User-friendly, Visualized Reporting and Analytics Environment

WDMS Certified Technologies

Woongjin holds the first certification permit in Korea that enables real-time information exchange between BMW Group Korea and its German headquarters, and holds international standard information security management and cloud service information protection certification.

BMW Korea RIS Certification

RIS (Retail Integration Service) is a global integrated Central Gateway licensing requirement. WDMS enables real-time information exchange between BMW Group Korea and its headquarters in Germany, earning the first certification in Korea.

International Standard Security Certification ISO 27001 & 27017

ISO 27001

This international certification ensures Woongjin effectively manages clients’ information assets, providing a secure framework for their safety.

ISO 27017

This international certification confirms Woongjin's stable and secure cloud services, proving that robust systems are in place to protect information.

WDMS Operation Strategy

WDMS's operational team is dedicated to maintaining system stability and adapting to evolving user requirements. Regular preventive maintenance activities ensure the continuity of work and improve system availability by proactively addressing potential issues before they arise.

Woongjin, selected by Global Leaders

As a unique IT solution, WDMS is creating value with leading global companies.

  • BMW
  • Rolls-Royce
  • MINI
  • BMW
    MOTORRAD
  • GENESIS
  • Volkswagen
  • Audi
  • LAND ROVER
  • LAMBORGHINI
  • HYUNDAI
  • KIA
  • JAGUAR
  • 北京现代
  • KG MOBILITY
  • NEXEN
  • Hyundai
    Capital
  • LOTTE
    Autocare
  • ASTON
    MARTIN
  • McLaren
  • wdms

로고

  • E-mail : jw.yoon@woongjin.com

FAQ

  • Q1. What is WDMS?
    WDMS is an all-in-one digital platform that supports the entire mobility value chain―including import, distribution, dealers, customers, marketing, sales, maintenance, and parts management―for automobiles, motorcycles, construction equipment, UAM, and agricultural machinery.
  • Q2. How does WDMS change business operations?
    WDMS centralizes customer data that was previously scattered across salespeople and dealer channels, enabling brand-driven strategic marketing. It also supports sales and maintenance in Mobile, PAD, and Kiosk environments, driving both revenue growth and productivity improvements.
  • Q3. Which companies are using WDMS?
    WDMS is used by major domestic car manufacturers, over 50% of global imported car brands, rental car companies, and global tire manufacturers. As a proven platform across diverse industries, it ensures both stability and scalability.
  • Q4. Can WDMS integrate with ERP, accounting, and online payment systems?
    Yes. Through the Finance Integration Pack, WDMS automatically links sales and purchase data with various ERP and accounting systems. It also connects seamlessly with online payment systems for B2C markets.
  • Q5. What are the key benefits of adopting WDMS?
    By integrating CRM, accounting, sales, maintenance, marketing, and BI into a single platform, WDMS enhances accessibility and enables data-driven management. Enterprises can expect tangible outcomes such as stronger customer management, improved sales efficiency, higher service quality in maintenance, and increased revenue.